Frequently Asked Questions

Feeling sad, angry, or hopeless

Things can sometimes get difficult at school or at home with your parents, family and friends and you can feel really upset, and not know what to do or who you can talk to. You might be feeling angry, sad or worrying a lot of the time, not be able to eat or sleep properly, crying a lot, or not going out or having fun like you used to. Even though it’s difficult to start talking about what’s going on, sharing what’s happening is often the first step to feeling better.
Our counsellors talk with children and young adults every day and we can help you understand what might be going on with you. They are kind and don’t judge you and can often help you sort out what you want to do next. Our counsellors will never tell your parents, friends or teachers about what you talk about unless you ask them to do so so you can talk freely and honestly about whatever is on your mind.

Need to talk?

Children call: 116 | Adults call: 933

Or contact us through:

Children 116

SMS

Adults 933

SMS

Need to talk?

Our counsellors are ready!

Children call: 116

Adults call: 933

Prefer chat?

Contact us through:


Children 116

SMS

Adults 933

SMS

Do you want to help?

Lifeline/Childline Zambia's work is made possible through the generous support of donors like you; your contribution will ensure that vulnerable children and adults will be able to continue accessing life saving counselling and referral services.

Some of our key donors

COVID-19

Stay aware of the latest information on COVID-19 , available on the WHO website and through your national and local public health authority. Call 933/ Text /Call 116 for more information, 24/7